- How to buy
- Shipping & Returns
- How to Paint
There are two options to buy portrait on paintingofportrait.com online, placing order by email or online.
l)buy portrait by email
Please send email to email@example.com to order. Below details must be included:
a, Attached photos
b, figure number
c, size(12"xl6",16"x20",20"x24",24"x3S",30"x40",3S"x48",or 48"x71")
d, medium(oil, pencil, watercolor, ink and etc.)
e, your idea ( original, composite, black and white, pop art, abstract and others)
2)Custom portrait online at paintingofportrait.com
A, Entry from homepage
a. Go to Homepage of paintingofportrait.com and login to your member account.
b. Go to "custom portraits and portrait pricing" zone at the bottom of home page.
c. Fill out the information on the left and press "add to cart".
d. There will be a order list on the right area,then please press "Next".
e. On your member account, press "pay in advance" to make payment via Paypal,or press "check out" to continue your shopping on your member account.
B, Entry from portrait example webpage
a) press "customize your portrait" and you will go to "custom portraits and portrait pricing" zone at the bottom of home page.
b) Then you will place your order as 2) step.
Shipping and Returns - for portrait paintings
All returned items must be in brand-new condition, unused and with original tags and packaging.
If you aren't satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues.
If we shipped you an incorrect item: You have the option of 1) exchanging it for the correct item, or 2) Just ask for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back. In many cases, you have 7 days after receiving your order to contact Customer Service and request a return or exchange.
If we shipped you a defective or damaged item: You are eligible for a full refund or exchange. When requesting your refund, please be ready to provide Customer Service photographs clearly showing the problem with the item and its courier number as soon as possible. If you believe your item was damaged during shipping. Customer Service will need photographs showing the damaged packaging as well as "Proof of Damage" documentation to process your exchanging or refund. Alternatively, you can open the item in front of the delivery person and if you find that it was damaged during shipping, you can reject it. Paintingofportrait.com will then ship you a new item or just refund you immediately.
Many orders can be cancelled at no charge up until payment. When you make 20% advance payment, you'll receive an email entitled "Order Comfirmation - paintingofportrait.com" Orders that have already shipped cannot be cancelled and will be treated as returns.
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